We hold ourselves up to the highest possible standards of quality and service, both in the work we do for all adoptive parents and their families, and in the way we conduct our behaviour towards our clients, professional collaborators and colleagues.
Our core values stem from how we deliver service and how families feel about working with us.
These are our core values:
- Empowering you
- Supporting you
- Being pro-active
- Be honest and transparent
- Build families - your family
We will empower you through our training and workshops both before and after you are approved. We want to enable you to become wonderful adoptive parents and make a massive difference to lives of children in care.
Some adopters come to adoption because they want to make a huge difference to a child’s life. Many come to adoption through infertility and loss, both of which are very painful life experiences.
We understand that you need to be supported to do your best as adoptive parents and we aim to support you before children are placed with you and after they come to you.
Often the adoption process can feel like there is lots of waiting which can be stressful. We will do our best to take action when necessary, to follow up on things when there is delay and see how we can be best manage this process for you.
You can contact us and expect a reply the same day.
Be honest and transparent
We appreciate that there will be things outside of your control and this can often feel very difficult for you. We are committed to our adopters and will be honest about all aspects of the process with you at all times.
Our dedicated team will keep you updated at all times of what we are doing on your behalf.
Build families, your family
Our purpose is to help you build your family through adoption whether or not you are already parents.
We want to help you offer life-changing prospects to children in care, many of whom will have encountered neglect and abuse in their lives.