About Jigsaw Adoption


This Policy applies as between you, the User of this Website and Jigsaw Adoption Limited, the owner and provider of this Website ("Jigsaw").  This Policy applies to our use of any and all Data collected by us in relation to your use of the Website.

Definitions and Interpretation

In this Policy the following terms shall have the following meanings: 


means collectively all information that you submit to the Jigsaw via the Website or to members of staff via email.  This definition shall, where applicable, incorporate the definitions provided in the Data Protection Act 1998;


means a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website.  Details of the cookies used by this Website are set out in Clause 12;


means Jigsaw Adoption Limited, a company limited by guarantee incorporated in England and Wales with registration number 9172398;

“UK and EU Cookie Law”

means the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;


means any third party that accesses the Website and is not employed by Jigsaw and acting in the course of their employment; and


means the website that you are currently using (www.jigsawadoption.org.uk) and any sub-domains of this site unless expressly excluded by their own terms and conditions

Scope of this Policy

This Policy applies only to the actions of Jigsaw and Users with respect to this Website.  It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

Data Collected

Without limitation, any of the following Data may be collected by this Website from time to time:

  • name;
  • date of birth;
  • gender;
  • job title;
  • profession;
  • contact information such as email addresses and telephone numbers;
  • demographic information such as post code, preferences and interests;
  • financial information;
  • information about relatives and friends
  • information about your home and other personal circumstances
  • IP address (automatically collected);
  • web browser type and version (automatically collected);
  • operating system (automatically collected); and
  • a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected)

Our Use of Data

Any personal Data you submit will be retained by Jigsaw for as long as you are using our services as an adopter or otherwise. In addition, Jigsaw may retain personal Data as required by laws and regulation pertaining to operating an independent adoption agency.

Unless we are obliged or permitted by law to do so, your Data will not be disclosed to third parties.  This does not include our affiliates and / or other companies within our group.

All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998.  Fore more details on security see below.

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website.  Specifically, Data may be used by us for the following reasons:

  • internal record keeping;
  • improvement of our services;
  • contact for research purposes which may be done using email, telephone, fax or mail.  Such information may be used to customise or update the Website.

Third Party Websites and Services

Jigsaw may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to,  search engine facilities and research.  The providers of such services may have access to certain personal Data provided by Users of this Website. Any Data used by such parties is used only to the extent required by them to perform the services that Jigsaw requests.  Any use for other purposes is strictly prohibited.  Furthermore, any Data that is processed by third parties shall be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.

Links to Other Websites

This Website may, from time to time, provide links to other websites.  Jigsaw has no control over such websites and is in no way responsible for the content thereof.  This Policy does not extend to your use of such websites.  Users are advised to read the privacy policy or statement of other websites prior to using them.

Changes of Business Ownership and Control

Jigsaw may, from time to time, expand or reduce its operations and this may involve the transfer of control of all or part of Jigsaw.  Data provided by Users will, where it is relevant to any part of our operations so transferred, be transferred along with that part and the newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

Your Right to Withhold Information

You may access certain areas of the Website without providing any Data at all.  However, to go through the process of being assessed for adoption, you will be required to submit certain Data.

You may restrict your Internet browser’s use of Cookies.

Accessing your own Data

As registered user going through the process of being assessed for adoption, you can see Data that you have submitted by logging in to the Website.


Data security is of great importance to Jigsaw and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.


This Website may place and access certain Cookies on your computer.  Jigsaw uses Cookies to improve your experience of using the Website and to improve our services.  Jigsaw has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

Before the Website places Cookies on your computer, you will be presented with a prompt requesting your consent to set those Cookies.  By giving your consent to the placing of Cookies you are enabling Jigsaw to provide the best possible experience and service to you.  You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

This Website uses analytics services provided by Google and/or other providers.  Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how Users use the Website.  This, in turn, enables us to improve the Website and the services offered through it.  You do not have to allow us to use these Cookies, as detailed below, however whilst our use of them does not pose any risk to your privacy or your safe use of the Website it does enable us to continually improve our business. The analytics services used by this Website use Cookies to gather the required information.  

You can choose to enable or disable Cookies in your Internet browser.  Most Internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies.  By default, most Internet browsers accept Cookies but this can be changed.  For further details, please consult the help menu in your Internet browser.

You can choose to delete Cookies at any time however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

It is recommended that you ensure that your Internet browser is up-to-date and that you consult the help and guidance provided by the developer of your Internet browser if you are unsure about adjusting your privacy settings.

Changes to this Policy

Jigsaw reserves the right to change this Policy as we may deem necessary from time to time or as may be required by law.  Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.

Read more

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive cookies. To find out more about the cookies we use and how to delete them, see our privacy policy.

  I accept cookies from this site.